We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Check our payment page for the full list of accepted methods.

You can view your order details by logging into your account on our website www.threadsaga.com. Once you login you will see an option called - My Orders, where you can view all your past orders.

Alternatively, a confirmation of the order will be sent to your registered email after placing the order.

Whom do I contact if I place payment issues while placing order?

Incase of any payment issues, please call us at +91-7848040546 or email us at : contact@threadsaga.com.

For quick chat now even you can whatsapp us at +91-7848040546

We offer standard shipping options. Delivery times may vary depending on your location. Standard shipping typically takes 5-7 business days.

Yes, we ship to most countries worldwide. International shipping times and costs will be calculated at checkout.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

Please refer to our size guide available on each product page. If you need further assistance, contact our customer service team for personalized sizing help.

Yes, we are committed to ethical and sustainable practices. Our products are made in factories that adhere to fair labor standards and environmentally friendly processes.

Our products are made of high quality fabric so we recommend dry cleaning for the first wash and gentle hand washing with a mild detergent for the subsequent washes. Wash dark and light-colored fabrics separately to prevent
color bleeding.

We take great pride in the unique character of our handcrafted products. They may have slight irregularities, but that's what makes them truly one-of-a-kind!

You can reach our customer service team via email, phone, or whatsapp. Visit our "Contact Us" page for detailed contact information and hours of operation.