Exchanges
- You may exchange your order within 7 days of receiving your item.To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. PLEASE NOTE WE EITHER EXCHANGE THE SIZE OR ISSUE STORE CREDITS ONLY
- The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Once the goods reach us, we shall dispatch the exchanged product. Please note we exchange any product only ONCE and exchanged products shall not be exchanged again.
- You will be responsible for any applicable customs and duties for both the returned shipment and the items we ship in exchange. (Please note that incoming shipments into India from overseas can attract very high custom duty charges. Those will need to be borne by the customer in case of an exchange.) To and fro shipping charges will be applicable in case of overseas shipments.
Please note that since our products are handwoven, we mostly have one of each kind at a time. Also, as the fabrics are pure and the weaves delicate, each garment requires very careful handling. Hence, we are able to offer returns or exchanges only in extreme circumstances.
